Terms of service

Promotional Terms & Conditions

Promotions available on the Woodstock Chimes online store at chimes.com are intended solely for personal use or for a company's use, and not for resale or redistribution. Authorized resellers should contact their representative or visit Woodstock Chimes Wholesale Registration to apply for a wholesale account.

  • All promotions are non-transferable.

  • Only one promotion applies per item ordered, and a promotional code may be required.

  • Promotions end at 11:59 p.m. EST on the expiration date, unless otherwise stated.

  • Promotions exclude Gift Cards and discontinued items, unless specified.

  • Discounts, prizes, or promotional offers apply only to the original purchase and price and do not apply to previous orders.

  • Prices are subject to change without notice.

Clearance Markdowns & Sale Items

  • Clearance pricing is valid only for new orders.

  • No price adjustments on previous purchases.

  • Items are priced as marked.

  • Promotional codes are not valid on discounted items.

Promotion Specific Details

  • Certain offers may require a minimum purchase.

  • Apply the promotional code at checkout when applicable.

  • Promotions are valid on new orders only, and cannot be applied to previous purchases.

  • Offers cannot be combined unless stated otherwise.

  • For BOGO (Buy One, Get One) offers, discounts are applied to the lesser-priced item unless otherwise specified.

  • Sales are valid on full-priced items only, unless otherwise stated.

Free Shipping Promotions

  • Regular free shipping requires a minimum order of $100 unless stated otherwise.

  • Free shipping weekend promotions require a minimum order of $50 unless stated otherwise.

  • Apply the promotional code at checkout when applicable.

  • Free shipping is valid for the lower 48 states only.

  • Free shipping promotions are valid only on new orders, and cannot be applied to previous purchases.

  • Offers cannot be combined unless stated otherwise.

Acceptance of Agreement

By using our site, you agree to comply with and be bound by the following terms. Please review these Terms and Conditions before using the site. Your use of the site constitutes your acceptance of these rules.

This Agreement constitutes the entire agreement between us and you regarding the site, superseding any previous agreements or understandings. We may update this Agreement at any time, and the latest version will be posted on the site. Please review it regularly.

Copyright

All content on our website, including text, graphics, logos, images, audio, and video, is the property of Woodstock Percussion, LLC or its suppliers and is protected by U.S. and international copyright laws. You may copy or print portions of the content for personal use only and not for distribution. Any other use, including reproduction or modification, is prohibited.

Digital Millennium Copyright Act (DMCA) Compliance Policy

If you believe content on the site infringes your copyright, you may file a notice of infringement as outlined by the DMCA. Please send your written notice to Woodstock Percussion at woodstock@chimes.com.

We will investigate and act on all claims of copyright infringement and may remove or disable access to the disputed material.

Indemnification

You agree to indemnify and hold Woodstock Percussion, LLC and its affiliates harmless from any claims or damages arising from your use of the site or violation of this Agreement.

Service Marks

Product names mentioned on the site may be trademarks of their respective owners.

Limited Right to Use

You may use the site only for personal, non-commercial purposes. You may download and print portions of the content for personal use, but you may not distribute or alter it in any way. All intellectual property rights remain with Woodstock Percussion, LLC.

Editing, Deleting, and Modifications

We reserve the right to edit or delete any content on the site, including product descriptions and prices. We may also modify the site’s features, functionality, or content at any time without notice. Errors and inaccuracies may exist, and we reserve the right to correct them.

Registration

By registering on the site, you agree to provide accurate information and maintain the confidentiality of your account and password. You are responsible for all activities that occur under your account.

Disclaimer and Limits

The site and its content are provided "as-is," without warranties of any kind. We are not liable for any damages arising from the use of the site.

Use of Information

We may use and assign all information you provide in accordance with our Privacy Policy. Any feedback you provide will be considered the exclusive property of Woodstock Percussion, LLC.

Third-Party Services

The site contains links to other websites. We are not responsible for the content or services of third-party sites. Accessing these sites is at your own risk.

Payments

When making a purchase, you affirm that the information you provide is accurate, and you agree to pay the charges incurred at the posted prices, including any applicable taxes.

Information and Press Releases

We do not have an obligation to update information or press releases on the site. Information about third-party companies is not endorsed by us.

Electronic Communications

You agree to receive communications from Woodstock Percussion, LLC electronically, either through email or site notices. These communications fulfill legal requirements for written communication.

Termination

We reserve the right to terminate or suspend access to the site at our discretion, including in the event of a breach of these Terms of Use.

Nontransferable

Your access to the site is personal and non-transferable. You are responsible for maintaining the confidentiality of your account.

Unlawful Activity

We reserve the right to investigate any violations of this Agreement and take appropriate action, including reporting unlawful activity to authorities.

International Use

You agree to comply with all local laws regarding online conduct and the transmission of data from your country.

Miscellaneous

If any part of this Agreement is found to be invalid, the remaining provisions will remain in effect. This Agreement supersedes all previous understandings and is subject to modification by Woodstock Percussion, LLC at any time. Modifications will be posted on the site.