Job opportunities

Woodstock Percussion, Inc. is a leading manufacturer with worldwide distribution for the gift and toy industries. Best known for its line of Woodstock Chimes, WPI offers a challenging opportunity in a progressive work environment.


Customer Care Support Representative

We are looking for a new, entry level, member to join our team and take on the essential duties of Customer Care Support.

The ideal candidate must possess the following:

  • Professional, calm demeanor with a strong team spirit
  • Experience with a multi-line phone system and high-volume filing
  • Very proficient in Outlook, Word, Excel and data entry with high rate of accuracy
  • Exceptional follow-up and follow-through skills

Responsibilities include:

  • Knowledge of all standard office machines; fax, printers, copiers, etc.
  • The ability to multi-task is required
  • Strong typing skills are required
  • Above-average troubleshooting and problem solving skills
  • Enjoys helping others and takes personal pride in providing outstanding customer service

Refurbishing and Quality Control Representative

We are looking for new member to join our team in this entry level, part time position. We are offering flexible hours, Monday through Friday, 32 hours per week.

The ideal candidate must possess the following:

  • Professional, calm demeanor with a strong team spirit
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Hands on approach
  • Proficient in Outlook, Word, Excel and data entry
  • Outstanding follow-up and follow-through skills

Responsibilities include:

  • Process consumer requests for the refurbishing of the chimes via phone, email, and from our website
  • Above-average troubleshooting and problem solving skills
  • Enjoys helping others and takes personal pride in providing outstanding customer service

Qualified applicants please send resume to:

Woodstock Percussion, Inc.
Attn: Human Resource Director
167 DuBois Road
Shokan, NY 12481
peggy@chimes.com