Contact Woodstock Chimes

We love to hear from our customers. Email or write us and tell us your chime story!
And here are all the ways you might want to get in touch with us.


To place an order or for questions about an order:

Talk to a Customer Care Representative at 800-950-2754
Mon-Fri, 8:30am - 5pm EST

For questions about repairing or refurbishing your chime:

You can order many replacement parts from our website. See what parts are available online.
Fill out our Chime refurbish form
Still not sure what to do, or need a part that's not available online?
Email our Refurbishing Department
Or call our Refurbishing Department at 845-657-0487
Mon-Fri, 8:30am - 5pm EST

Interested in working for Woodstock Chimes?

Our Job Opportunities page lists all current openings.

To share a story about your chime:

We love hearing stories from our customers about their chimes and other Woodstock Chimes products.
We post these stories on our Share Your Story page.
Share your story with us along with a video or up to 2 pictures by filling out this form.

Email us:

Stories, questions, comments or suggestions -- woodstock@chimes.com
Questions concerning the website -- products@chimes.com

Write us:

www.chimes.com
Woodstock Chimes
167 DuBois Road
Shokan, NY 12481-5124

Please Note: If you are contacting us about a technical problem with the website, please tell us your Operating System with the version number, your Internet Browser with the version number and any details that would help us isolate and fix the problem including error messages and descriptions of what happens.