To cancel your order
Call us at 800-950-2754 to speak with a Customer Care Representative.
Mon-Fri, 8:30am - 5pm EST
We pride ourselves with our fast order turnaround. On regular business days, orders are shipped throughout the day. It's not uncommon for orders to ship out the day they are received or the morning of the following business day.
If your order has not shipped, we will cancel the order. However, it is likely that your order will have already shipped. In this case, you will be directed to fill out the return form included in every package and return the product to us. If you can't find the return form, you can download one here. When we receive the returned product we will issue you a refund. Please allow 5-10 business days after the package is received at our warehouse for us to complete the refund process.